Support
Nurly is made by one person, so every message is read by the person who wrote the app. Most questions are answered below; for anything else, email support@nurlyapp.com.
Logging
How do I log a feed, a nap, or a diaper?
Tap the matching button on the home screen. Feeds and sleep can be started as a timer that keeps running in the background, or entered afterwards with a start time and duration. Diapers take two taps: wet, dirty, or both. Every entry can be edited or deleted later from the history.
Which feeding types are supported?
Breastfeeding with a separate timer for the left and right side, bottle feeding with the amount, and solids. Nurly shows which side you finished on last and how long it has been since the previous feed.
What else can I track?
Growth (weight, height, and head circumference), activities such as tummy time, walks, play, and massage, milestones, free-text notes, and health records: vaccines, medicines, and appointments. Health records can send reminders with your child's name before a shot is due, at each dose, and ahead of a visit.
Where are the statistics?
Open the Stats tab for feeding breakdowns, sleep and nap totals, diaper counts, and averages for the last days or weeks. Premium adds custom statistics periods, custom date ranges in the history, and filtering by several categories at once.
Children and family
How many children can I add?
Up to ten, and it is free. Add a child from the child switcher at the top of the screen or from Settings, then switch between children with a tap. Every child has their own logs, growth charts, health records, and statistics. Multiple children do not require Premium.
How does Family Sync work?
- Turn on Family Sync in Settings. Nurly creates a family and shows an invite code.
- Share the code with the people who help.
- They open Nurly on their own phone, choose to join a family, and enter the code.
From then on every log appears on everyone's device as it happens. A family can have the owner, one co-parent, and up to four caregivers. Family Sync is part of Premium, and only the family owner needs to subscribe.
What is the difference between a parent and a caregiver?
Parents can add and edit children, edit and delete any log, manage members, and generate invite codes. Caregivers can log feeds, sleep, diapers, and the rest, and see the history, but cannot delete children, remove members, or change the family. Choose the role when you create the invite.
Can I remove someone or leave a family?
Yes. The owner can remove any member from the family screen, and any member can leave from Settings. When a member is removed, the family's data is cleared from their device. Deleting the family removes its data from the server for everyone.
Premium
What is free, and what does Premium add?
All logging, timers, growth charts, health records with reminders, activities, milestones, notes, the day timeline, statistics, history, and up to ten children are free with no time limit.
Premium adds Family Sync, WHO growth percentiles, doctor reports as PDF, data export, unlimited history with custom date ranges, multiple category filters, custom statistics periods, and five extra themes. It renews monthly or yearly; the price is shown in the App Store before you subscribe.
Does everyone in the family need to pay?
No. Only the family owner needs Premium. Every member who joins with the owner's code shares it for as long as the owner's subscription is active.
How do I cancel or restore Premium?
Subscriptions are managed by Apple. Open the Settings app on your iPhone, tap your name, then Subscriptions, and choose Nurly to change or cancel. Cancelling at least 24 hours before the renewal date stops the next charge. To restore a purchase on a new device, open the Premium screen in Nurly and tap Restore Purchases.
What happens to my data if Premium ends?
Nothing is deleted. Your children and their logs stay on your device and you keep logging for free. Family Sync pauses until the owner subscribes again, and the Premium-only views such as percentiles and doctor reports are locked until then.
Privacy and data
Does my data leave my phone?
Not unless you turn on Family Sync. By default everything is stored on your device. When Family Sync is on, the family's data is sent over an encrypted connection to a cloud database so that members with the code can see it. Nurly has no email sign-up, no analytics, and no advertising. Read the full Privacy Policy.
How do I delete my data?
Local data is removed when you delete the app; you can also delete individual children and logs inside the app. If you used Family Sync, delete the family from the family screen and its data is removed from the server. For anything you cannot remove yourself, email support@nurlyapp.com with your invite code.
Is my data backed up?
Your data lives on your device, so it is included in your normal iPhone backup to iCloud or your computer. Restoring a backup restores Nurly with it. Families that use Family Sync also keep a copy in the cloud, and Premium lets you export your data at any time.
The app
How do I change the look?
Nurly follows your child's profile with a boy, girl, or neutral look and switches between light and dark with your device. Premium adds five themes, Ocean, Sunset, Lavender, Forest, and Midnight, under Settings.
Which languages does Nurly speak?
English, German, Spanish, French, Italian, Portuguese, Norwegian, Polish, Turkish, Russian, Ukrainian, Serbian, Japanese, Korean, and Traditional Chinese. Nurly follows your device language on first launch, and you can pick a different one in Settings.
Which devices are supported?
iPhone and iPad running iOS 17.6 or later.
Something isn't working. How do I report it?
Email support@nurlyapp.com. Please include your iPhone model, iOS version, and what you were doing when it happened. Bug reports get answered and fixed by the developer directly.